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How to Ship Cannabis in Ontario — Legal Requirements & Compliant Delivery

Is Cannabis Delivery Legal in Ontario?

Yes. Licensed cannabis retailers in Ontario can offer delivery to customers, either through their own drivers or through a licensed third-party delivery service. The rules are governed by the Cannabis Act (federal) and the Cannabis Licence Act (Ontario), with oversight from the Alcohol and Gaming Commission of Ontario (AGCO).

Key Legal Requirements

Cannabis delivery in Ontario must comply with several strict requirements:

  • Age verification (19+) — the recipient must present valid government-issued photo ID proving they are 19 or older
  • No delivery to intoxicated persons — drivers must refuse delivery if the recipient appears impaired
  • Plain packaging — cannabis must be in the federally compliant, child-resistant packaging with the standardized cannabis symbol
  • No visible cannabis — the product must not be visible from outside the delivery container
  • Quantity limits — a maximum of 30 grams of dried cannabis (or equivalent) per delivery
  • Delivery hours — delivery is permitted during the retailer's authorized operating hours

Packaging and Labelling

All cannabis products sold in Ontario must already be in Health Canada-approved packaging before they leave the retail store. For delivery purposes, the additional packaging requirements are:

  • The delivery container (box or bag) must be opaque — no one should be able to see the cannabis inside
  • The container should be sealed so it's clear if it's been tampered with
  • No additional cannabis branding on the outer delivery package

How Weels Handles Cannabis Delivery

Weels is built for regulated delivery. Here's how we ensure compliance for every cannabis shipment:

  • Mandatory age verification — our driver app requires a government ID check before the package can be released. The delivery cannot be completed without it.
  • Digital audit trail — every age check, delivery attempt, and proof of delivery is logged with timestamps
  • Photo proof of delivery — timestamped photo at the doorstep
  • Failed delivery handling — if the recipient fails the ID check or is not present, the package is returned to the retailer
  • Same-day delivery, 7 days a week — orders before 11 AM ET are delivered the same day across the GTA

Integration with Your Cannabis Store

Weels integrates with the platforms cannabis retailers already use:

  • Square — the most popular POS for Ontario cannabis retailers. Age-verified delivery built in.
  • Shopify — auto-generate labels and sync tracking for online cannabis orders
  • REST API — for custom integrations with your existing systems

Delivery starts at $16 per package. No minimums, no contracts, no monthly fees.

Get Started

If you're a licensed cannabis retailer in Ontario, sign up for free and start offering compliant same-day delivery to your customers today.

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